Information We Collect
We may collect personal information including:
- Name
- Email address
- Phone number
- Current and target job titles
- Professional experience details
- Career achievements and work history
- Photos you upload for AI headshot creation
- Current resume (if provided)
- LinkedIn profile URL (if provided)
- Service requests and special requirements
How We Use Your Information
We use your information to:
- Create professional AI-generated headshots
- Write and optimize ATS-compliant resumes
- Enhance and optimize LinkedIn profiles
- Respond to inquiries and provide customer support
- Process payments and manage service delivery
- Send service-related updates and delivery notifications
- Improve our AI services and client experience
- Communicate about your order status and completion
SMS/Text Messaging
If you provide your phone number and opt in, you may receive text messages from Thee AI Plug related to service updates, delivery notifications, and customer support.
Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP. Consent is collected through the opt-in checkbox on the form.
Sharing Your Information
We do not sell your personal information. We may share information with trusted third-party service providers as needed to operate our business, including:
- Form collection platforms (Google Forms)
- Payment processors (Venmo, Cash App, PayPal, Zelle, etc.)
- AI service providers for headshot and content generation
- Communication tools for client updates
- Cloud storage for secure file management
Important: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not sell or share your SMS consent information.
Your Deliverables and Files
Files you provide (photos, resumes) and deliverables we create (AI headshots, optimized resumes, LinkedIn profiles) are:
- Stored securely during the service period
- Delivered to you within 72 hours of payment confirmation
- Retained for a reasonable period for revision requests
- Deleted upon request after service completion
Data Security
We take reasonable steps to protect your information through:
- Secure file transmission and storage
- Limited access to personal information
- Encrypted payment processing
- Regular security reviews
However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
Your Rights
You have the right to:
- Request access to your personal information
- Request corrections to your information
- Request deletion of your information
- Opt out of marketing communications
- Withdraw SMS consent at any time
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page indicates when it was last revised. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
Email: [email protected]
Facebook: @theeaiplug
Phone: +1 855-916-9776